Ordering cooking gas online is now faster than going to a petrol station — no queue, no matatu with a cylinder, no guessing prices. Here is the complete process on PataGas from first tap to doorstep.

Step-by-Step: Ordering Gas Online

  1. Open the shop. Browse patagas.com — every brand and size with live prices.
  2. Pick your product. Choose refill (you have an empty to exchange) or new cylinder (first-time buyers), plus accessories like regulators or hoses.
  3. Add to cart and checkout. Enter your estate and delivery instructions.
  4. Pay. M-Pesa STK push comes to your phone — enter your PIN and the order confirms instantly.
  5. Delivery. Our rider brings the sealed cylinder, takes your empty, and you get an SMS confirmation. Deliveries run same-day across our Nairobi coverage areas.

Payment Options

  • M-Pesa STK Push — the default and fastest. Your phone prompts for PIN entry automatically.
  • Pay on delivery — cash or M-Pesa when the rider arrives (check availability for your order size).
  • Loyalty points — every paid order earns points you can redeem on future orders.

What to Have Ready When the Rider Arrives

  • Your empty cylinder (for refill orders) — the rider checks the valve and brand.
  • Clear access to your kitchen or gate.
  • Your phone for the delivery confirmation SMS.

Delivery Coverage

PataGas delivers across Nairobi and surrounding areas including Karen, Kilimani, Langata, South B, South C, Nairobi West, Madaraka, Jamhuri, Ngong, Ongata Rongai, Matasia, Acacia and Naivasha Road. Check the locations page for your estate's ETA.

Common Ordering Mistakes to Avoid

  • Ordering a refill when you have no empty cylinder — buy "new" instead.
  • Wrong regulator type — 6kg and 13kg cylinders use different valves; if unsure, order the regulator listed for your size.
  • Ignoring the seal — always check the factory seal before the rider leaves (see how to verify a genuine cylinder).

Frequently Asked Questions

How fast is delivery?

Same-day in all coverage areas — typically within the delivery window shown at checkout.

Is it safe to pay by M-Pesa first?

Yes. Payment confirms your order in our system instantly and you get SMS updates. If anything goes wrong, our support resolves it directly.

Can I order for someone else?

Yes — set their address and phone at checkout; they receive the delivery SMS.

Ready to order? Pick your brand, pay by M-Pesa, and get gas today. Shop now →